Privacy Notice

Information We Collect

When you interact with our drawing fundamentals platform, we gather various types of information to tailor your learning experience and enhance our services.

Personal Information

We collect details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you submit via our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning goals.

Usage Data

We automatically gather information about how you use our website and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical data such as your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and related tracking technologies to improve your browsing experience, remember preferences, and assess site performance. You can manage cookie settings via your browser.

• Essential cookies for site functionality
• Analytics cookies to understand how users interact
• Preference cookies to recall your choices
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal information helps us deliver high-quality educational content and maintain our drawing platform efficiently. We commit to using your data responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress through skill levels, and customize learning recommendations based on your artistic interests and abilities. This personalization supports more effective pathways for building your drawing fundamentals.

Communication and Support

Your contact details enable us to answer inquiries, share important course updates, and provide technical assistance when needed. We may also send occasional newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve opted into our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most useful, highlight areas where learners struggle, and create new content that addresses common learning challenges. This analysis is done in aggregate form to safeguard individual privacy while improving our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We enforce strict controls over how your information is shared and treat privacy with utmost seriousness in all business relationships.

Service Providers

We collaborate with trusted third-party providers who help us run the platform, process payments, send emails, and offer customer support. These providers access only data necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If EarthBoundGarden is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would inform you by email and provide details about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by law, court order, or government request. This includes scenarios involving potential safety risks, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under privacy laws in effect, you have specific rights regarding your personal data.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. We’ll provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request the deletion of your personal information, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential updates about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can choose to accept all cookies, deny certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Account information is usually kept for three years after closure, while course progress data may be retained for up to seven years for educational record purposes.

International Transfers

Although our primary operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with applicable privacy law for international data transfers.

Children’s Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with applicable privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s data, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information collected from their child, request deletion, and prevent further collection or use of their child’s data. We provide clear mechanisms for exercising these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We’ll inform you of significant changes via email or prominent notices on our site.

Minor changes may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates the most recent changes.

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.